Shipping Policy

At Fleeeto, we are committed to providing timely and reliable delivery for all your orders. Please review our shipping policy to understand how we handle shipping and delivery.

Shipping Areas:

• We currently deliver to various locations across Nepal. For specific delivery areas and availability, please refer to our app or website.

Delivery Times:

• Food, Grocery, Pharmacy Items, and Parcels: Orders are typically delivered within 1-2 hours from the time of order placement, depending on your location and the availability of the items.
• Other Items: Delivery times may vary based on the item and location. Generally, deliveries are completed within 2-4 hours.

Order Processing:

• Once you place an order, it is processed promptly to ensure quick delivery. You will receive a confirmation notification with an estimated delivery time.

Shipping Charges:

• - Shipping charges are calculated based on the order value and delivery location. Any applicable shipping fees will be displayed during the checkout process.

Delivery Tracking:

• You can track the status of your delivery in real-time using our app or website. Notifications will be sent to keep you updated on your order’s progress.

Delivery Issues:

• If you encounter any issues with your delivery, such as delays or missing items, please contact our customer support team immediately. We are here to assist you and resolve any concerns promptly.

Order Changes:

• Once an order is placed and processing has begun, changes to the delivery address or order details may not be possible. Please review your order carefully before completing the purchase.

Customer Support:

• For any questions or assistance regarding shipping, please reach out to our customer support team through +977-9820995945 or via the app/website.

Thank you for choosing Fleeeto. We are dedicated to ensuring a fast and efficient delivery experience for all your needs.